Each scooter has a clear list of the manufacturer’s specifications.  Make sure that you compare weight capacities for each scooter you are considering. You also need to consider the overall length of the scooter based on your height. If your height is less than 5’5”, you should consider scooters that have an overall length of 1050 mm. If you are taller than 5’5”, it’s likely you’ll need more leg room so look for larger models that will ensure a comfortable ride.

Absolutely – like a car, you need to know how each possible option feels like to drive.  All reputable dealers will offer a no obligation trial at your home, which allows you to test drive it in the environment that you will be using it in. Another option is to visit your local shopping mall and try one of the rental ones that they have available.

When testing different models make sure that the controls are easy to see, reach, grip and use for long periods.

Like a car, we suggest regular maintenance between every six to twelve months, depending on how often you use your scooter and how far you drive it. Batteries and tyres are the two parts that do need replacing. Specific replacement timeframes for these depend on how much the scooter is used and if it is charged regularly whilst following the manufacturer’s recommendations.

Each scooter comes with a battery charger that plugs into the electrical socket in the wall and then plugs into a charging point on the scooter. It is very easy to do - just ask to be shown this as part of your scooter demonstration.

There are a number of scooters that can easily fold up or disassemble for transport – either in a car or to take on a plane. Generally these are a smaller style of scooter which may not be suitable if you are a larger person.

Please see the table below, which outlines some advantages of using a powerchair or scooter.

No - you don’t need to have a license to drive a scooter and in fact it is really common for many people to start using scooters when they lose their license due to old age or ill health. It is important to ensure you are driving safely and if you have visual, perceptual or learning difficulties, you should seek medical advice before considering purchasing a scooter.

You can apply to the Lotteries Grant Scheme for Individuals with Disabilities to request a grant to purchase a mobility scooter (or powerchair). These fixed amount grants can then be used to purchase a mobility scooter of your choice. Click here to go to the Lotteries website where you can complete the form. Our dealers are also very familiar with this form and will be able to assist you in completing it in case you get stuck.

Scooters are not generally designed to be taken off road or to the beach. Sand, water and excessive mud have the potential to damage the motors and gears and also will void any warranties.

Also be aware that slopes, kerbs and rough ground can make your scooter unstable. Make sure you know what it can handle and also be aware of how well balanced you are when driving.

We recommend all Mobility Scooter users have an AA Roadside Assist membership or equivalent. This ensures that if something goes wrong, one of their team (or a subcontractor) will get you and your scooter home safely.

A final word of advice – once you have purchased a scooter, make sure that you get it insured to cover it against theft, accidents and third-party claims. It’s always better to be safe than sorry.

We hold stock of commonly used batteries. Please email helpis@alliedmedical.co.nz or call 0800 31 61 31 with the battery type you need along with the mobility scooter model and one of our team will be able to advise price and stock availability. If we are unable to supply the required battery you can also contactBattery Town, a nationwide supplier of batteries for our scooter range. 

You can view all pantone colours for CTM products here

In New Zealand, a driver's licence is not required to operate a mobility scooter. These devices fall under the category of 'wheeled mobility devices' and are exempt from registration and Warrant of Fitness requirements. However, following these key guidelines will help ensure safe and considerate use:

• Footpath Use: If a footpath is available, it must be used. Ensure your speed is safe and does not pose a risk to others.
• Road Use: When a footpath is not accessible, keep as close as possible to the edge of the roadway.
• Considerate Operation: Always operate your mobility scooter with care and consideration, showing awareness of pedestrians and other users.

For detailed information on legal requirements and safety advice for mobility scooter users, refer to the NZ Transport Agency's guidelines.