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PAWS City - Power Assisted Wheelchair System

Experience a new sense of freedom with PAWS! PAWS City may be ordered with either a 12” or 14” front wheel and is designed primarily for city travelling. Choose 12” for smoother roads or 14” if you expect a few more bumps. With a 1m turning circle, it is great indoors as well. PAWS City likes hard ground and even surfaces but can also cope with uneven pavement and kerbs.

Easy Returns Policy

Worried an item might not be right? Return your purchase in as new condition within 14 days and we will happily exchange the item or provide a refund for the cost of the item including the original shipping fee. Click here to view all returns information.

Online Delivery Rates

NZ Retail Purchases
$9 NZD flat fee
Free for orders over $500 NZD  

AU Retail Purchases
$30 NZD flat fee

Wholesale Purchases
Shipping will be calculated after your purchase and added to your invoice.

Online Delivery Times

Deliveries placed during the week before 2pm*

New Zealand
Auckland: Usually the next day!
Rest of North Island: 2 days
South Island: Approx 3 - 4 days
Rural deliveries can take 1-2 days in addition to the above

Australia
Approx 10 - 15 days 

*Approximate timeframes given. Please note that for out-of-stock items and orders placed after 2pm or over the weekend, the shipping timeframes above will apply from the day of dispatch from our warehouse.

Click here to view all delivery and shipping information.

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If you have a spare minute, we'd also love you to leave us a Google Review.

Funding Information

Click below for information on funding for New Zealanders.

Am I Eligible for Funding?
Self Funding

Description

The PAWS City power add-on transforms your manual wheelchair into a compact, agile, and versatile powered solution, perfect for urban adventures. Designed specifically for smooth city terrain, the PAWS City enables you to travel faster and farther without the need for transfers or assistance.

This innovative system is available with either 12” or 14” front wheels, ensuring you can choose the right setup for your needs. Attach your PAWS City easily with either a manual clamp and lift system or opt for the convenient automatic clamp and lift version. For users requiring additional support, a Tetra control add-on can be fitted to the automatic clamp version for enhanced accessibility 

Whether you're shopping, commuting, or catching up with friends, the PAWS City is a lightweight, practical way to reclaim your independence, combining cutting-edge technology with a sleek, stylish design.

Key Features

  • Suitable for use on paved streets, shops, and indoor environments
  • Choice of 12” or 14” front wheels for tailored performance
  • Available with manual clamp & lift or automatic clamp & lift systems
  • Tetra control option available with automatic clamp for users to allow you to drive easily, even with diminished upper extremity strength and control.
  • Compact design ideal for public transport and car travel
  • Powerful motor with speeds of up to 6 km/h (varies based on configuration)
  • Intuitive steering with handlebars and adjustable settings
  • Ergonomic design reduces strain and increases comfort
  • Quick and easy attachment without transfers

Specifications

Product Type City 12" City 14" Cruiser 16" Tourer 20"
Total Product Length 800mm 800mm 820mm 1000mm
Total Product Width 490mm 490mm 490 520mm
Total Product Height 810mm 810mm 860mm 920mm
Total Product Weight from 22.5 kg from 23.4 kg from 24.24 kg from 25.4 kg
Weight w/o battery, clamps and wide adjustment rods from 15.26 kg from 16.02 kg from 17 kg from 18.18 kg
User Weight Limit 120 kg 120 kg 120 kg 120 kg
Engine Power 350 W 400 W 500 W 500 W
Max. engine torque 45 Nm 60 Nm 78 Nm 87 Nm
Climbing capability 10% 10% 10% 10%
Turning radius 100 cm 110 cm 120 cm 150 cm
Battery 48 V / 11.6 Ah / 557 Wh 48 V / 11.6 Ah / 557 Wh 48 V / 11.6 Ah / 557 Wh 48 V / 11.6 Ah / 557 Wh
Battery measurements (L x W x H) 371 x 130 x 86 mm 371 x 130 x 86 mm 371 x 130 x 86 mm 371 x 130 x 86 mm
Battery weight 3.3 kg 3.3 kg 3.3 kg 3.3 kg
Charging time (full charging cycle) 5 hrs 5 hrs 5 hrs 5 hrs
Max. Range (with full battery charge & flat terrain) 40km 40km 38km 35km
Flight battery 48 V / 5.8 Ah / 278 Wh 48 V / 5.8 Ah / 278 Wh 48 V / 5.8 Ah / 278 Wh 48 V / 5.8 Ah / 278 Wh
Weight flight battery 2kg 2kg 2kg 2kg
Warranty 2 years, 1 year battery 2 years, 1 year battery 2 years, 1 year battery 2 years, 1 year battery

FAQ's

Can I use the PAWS device with my existing wheelchair?

Yes, PAWS is compatible with most rigid and folding manual wheelchairs, including those with removable leg rests. There are special clamp solutions for non-round tubing (e.g., Küschall K2 or oval profiles). However, PAWS isnot recommendedfor carbon fibre chairs due to clamping pressure risks.

What options exist for users with limited upper limb mobility?

PAWS offersTetra Controls, including specially designed handlebars, throttle and braking systems. These allow users with limited or no finger strength to safely control the device. There’s also ahydraulic Tetra brakeand anAUTO-AUTO docking/lift system, ideal for those with severe physical limitations.

How does the AUTO LIFT and E-CLAMP system work?

The automatic docking system allows users to connect and lift the PAWS without manual strength:

  • Drive into the clamps
  • Press the red safety button
  • Activate the lift with the switch on the handlebars

The system handles the clamping and lifting within 20 seconds.

What’s the maximum range of the battery and can I extend it?

The standard battery provides up to 40 km on flat terrain, depending on model, weight, and conditions. You can extend your range using the dual battery holder, allowing easy switch to a second battery mid-journey.

Can PAWS go in the rain or over puddles?

Yes. PAWS is ratedIP54, meaning it is protected against limited dust ingress and water splashes from any direction. Light rain and puddles are not an issue, but submerging or power-washing is not recommended.

Can I fly with my PAWS?

Yes. A flight-safe lithium-ion battery (278 Wh) is available and complies with IATA guidelines. It can be swapped in easily before travel. Always notify your airline in advance.

Does PAWS have a cruise control function?

Yes. Cruise Control allows you to maintain a consistent speed over long distances without keeping your hand on the throttle. It can be activated with a button press and disengaged manually or by braking.

How should PAWS be maintained and serviced?

Light maintenance (e.g. tyre pressure, battery cleaning) should be done regularly.

A dealer check-up is required after the first month.

A full 24-month service is essential and includes battery diagnostics, clamp adjustment and controller check.

Only authorised service partners should perform repairs to maintain your warranty

What’s the difference between City, Cruiser, and Tourer models beyond wheel size?

City: Best for tight indoor and urban spaces; lightest and most compact.

Cruiser: A balance between performance and agility on mixed terrain.

Tourer: Longest wheelbase, largest tyres ideal for rugged or sandy terrain

How do I store or transport PAWS safely?

Always store in a dry, clean environment.

For vehicle transport, use optional transport wheels for easier lifting.

Remove the battery when lifting or storing long-term

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Feedback about Allied Medical

Allied Medical went above and beyond to ensure my order was ready to go, within very short notice. It was a full team effort, with some members demonstrating the products and others assembling the products for me. Thank you Allied Medical!

Karen Jack

CBM-NZ

Great customer service. Quotes are sent out quickly. Great products :-). Kelly and Katrina know me well enough and don't hassle me about my lengthy trials. Tim is an amazing tech and makes really good rapport with clients.

Tess Wallis

Wheelchair & Seating Therapist

Excellent - got everything sorted with one phone call that was answered quickly and by a real person.  Much appreciated.

Donna O'Sullivan

Occupational Therapist

Very informative, helpful and speedy.

Karen Loo

Good customer service and a polite manner. Quote was received within 30mins . Great work.

Vince Headifen

Best customer service from Grant Heatherington. Thank you Team.

Chris Giles

I completed a wheelchair trail with Chris. He's easy to communicate with, quick to respond to calls and emails. He was knowledgeable about products, able to complete alterations on site, empathetic & engaging. Fantastic service.

Alex Thorpe

Occupational Therapist

Very thrilled with the service and also the prompt delivery of the item I purchased. I would highly recommend this company.

Doreen and Alec Olsen

Online Customer

Jill was fantastic with my client and her mum. She gave us good information and suggestions for moving forwards.

Lucie Hartfield

Occupational Therapist

Very quick to reply to my questions.

Diane Taylor

Online Customer

Thank you for your prompt delivery. Very satisfied with the item I ordered. 

Marj Jones

Online Customer

Great service and prompt replies from Kat to emails. Love working with the team.

Briar Day

Occupational Therapist

Went above and beyond when an item I required was not available. 

Fiona Cook

PAWS City - Power Assisted Wheelchair System
Rehasense

PAWS City - Power Assisted Wheelchair System

From $3,665.00 INC GST

The PAWS City power add-on transforms your manual wheelchair into a compact, agile, and versatile powered solution, perfect for urban adventures. Designed specifically for smooth city terrain, the PAWS City enables you to travel faster and farther without the need for transfers or assistance.

This innovative system is available with either 12” or 14” front wheels, ensuring you can choose the right setup for your needs. Attach your PAWS City easily with either a manual clamp and lift system or opt for the convenient automatic clamp and lift version. For users requiring additional support, a Tetra control add-on can be fitted to the automatic clamp version for enhanced accessibility 

Whether you're shopping, commuting, or catching up with friends, the PAWS City is a lightweight, practical way to reclaim your independence, combining cutting-edge technology with a sleek, stylish design.

Key Features

Type

  • Automatic Clamp & Lift
  • Manual Clamp & Lift

Wheel Size

  • 12"
  • 14"
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