$9 Flat Delivery or Free for New Zealand Orders Over $500 Plus Easy Returns
WHILL  |  SKU: WH13-14000-3

WHILL Model F Folding Standard Powerchair

$8,534.00 INC GST

The perfect travel powerchair has arrived. The WHILL Model F Powerchair is a groundbreaking personal mobility device, expertly blending sleek design, advanced technology, and portability, all in a package that fits your lifestyle. This portable and foldable chair weighs just 24 kg (without battery), perfect for travel and easy storage. Its compact design features a tight 779 mm turning radius, ideal for indoor and crowded spaces, and can climb over obstacles up to 35.5 mm.

Product has low stock availability

If you would like to place a bulk order for this item there is a chance some units may need to go on back order. We will contact you with an approximate delivery date once order is placed. Please call 0800 31 61 81 for more information.
5.0
Rated 5.0 out of 5 stars
1 Review

Easy Returns Policy

Worried an item might not be right? Return your purchase in as new condition within 14 days and we will happily exchange the item or provide a refund for the cost of the item including the original shipping fee. Click here to view all returns information.

Online Delivery Rates

NZ Retail Purchases
$9 NZD flat fee
Free for orders over $500 NZD  

AU Retail Purchases
$30 NZD flat fee

Wholesale Purchases
Shipping will be calculated after your purchase and added to your invoice.

Online Delivery Times

Deliveries placed during the week before 2pm*

New Zealand
Auckland: Usually the next day!
Rest of North Island: 2 days
South Island: Approx 3 - 4 days
Rural deliveries can take 1-2 days in addition to the above

Australia
Approx 10 - 15 days 

*Approximate timeframes given. Please note that for out-of-stock items and orders placed after 2pm or over the weekend, the shipping timeframes above will apply from the day of dispatch from our warehouse.

Click here to view all delivery and shipping information.

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Funding Information

Click below for information on funding for New Zealanders.

Am I Eligible for Funding?
Self Funding

Description

The WHILL Model F is the perfect travel companion. This foldable electric wheelchair offers advanced features in a lightweight, compact design that folds in less than 3 seconds. Whether navigating airports, hallways or city streets, the Model F’s 780 mm turning radius gives you excellent manoeuvrability in tight spaces.

Weighing just 24 kg without the battery (26.7 kg with it), the Model F can be easily lifted into a vehicle by a caregiver or loved one. Its folded length of just 465 mm makes it convenient to store in compact spaces, whether at home or on the go.

The WHILL app enhances your experience by allowing remote control of your chair via Bluetooth, access to multiple drive modes, and performance monitoring. Stay in control, wherever you are.

Key Features:

  • Folds in under 3 seconds with a single lock release button
  • Weighs just 24 kg without the battery (26.7 kg with battery)
  • 20 km driving range per charge
  • 6 km/h top speed
  • Tight 780 mm turning radius for excellent indoor handling
  • Folded length only 465 mm for compact storage
  • Airline-approved lithium-ion battery (charges in 5 hours)
  • Smart connectivity with the WHILL app

Control Your WHILL with the App:
Compatible with both WHILL Model F and Model C2, the WHILL app offers added convenience:

  • Remote Control – Drive the chair via Bluetooth, ideal for repositioning
  • Drive Modes – Choose Eco, Standard, or Sport to suit your environment
  • Security – Lock and unlock your WHILL remotely
  • Monitor Performance – View battery status, range, odometer readings, and more
  • Access Resources – Read manuals and watch instructional videos through the app


Colour Options

The Whill Model F comes with black arm covers. You can buy additional arm color plates if desired and swap colours over easily to match your personal style.

 

Travelling with a powerchair that uses a lithium battery? Make sure you’re prepared with our essential guides:

Specifications
User Weight Limit 113.4 kg
Total Product Weight 24 kg (without battery)
Battery Weight 2.72 kg
Seat Width 457 mm
Seat Depth 406 mm
Total Product Length 935 mm
Total Product Width 556 mm
Total Product Height 802 mm
Turning Radius Approximately 780 mm
Maximum Speed 6 km~h
Battery Type 25.3V 10Ah Lithium Ion
Ground Clearance approximately 36 mm (1.4")
Range Up to 20 km
Colour White
Folded Length 465 mm
Folded Width 555 mm
Folded Height 855 mm
Warranty 5 years for seat frame, 2 years for electrical components, 6 months for battery
Max Climbing Angle 10 degrees

Features
  • Foldable, lightweight design for portability
  • Customisable armrests for personalization
  • Tight turning radius for enhanced maneuverability
  • IPX4 water resistance for durability
  • Smartphone integration for remote control and monitoring
  • Long battery life and fast charging
  • Adjustable speed settings for comfort and safety

FAQ's

Can I take a WHILL Model C2 / F on an airplane?

WHILL Model C2/Ci2 & F/Fi rechargeable lithium-ion battery has been tested on UN Manual of Tests and Criteria Part 3 Subsection 38.3 and certified to meet the applicable ICAO, IATA and FAA requirements. However, WHILL Model C2/Ci2 & F/Fi power chairs have not been specifically tested for air transport.

Airlines require measures to ensure accidental activation of Model C2/Ci2 & F/Fi does not occur. You must remove the Li-ion battery from the device prior to handing the device off to airline personnel.

You can download travel guides in the Resources dropdown on the WHILL Powerchair product pages.

For additional information, most airlines have resources and services for individuals needing additional assistance while traveling. Here are links to popular domestic airlines accessibility services website pages:

Please contact your airlines for questions and additional support.

Should my WHILL require Maintenance, what should I do?

WHILL Personal EVs contain no user serviceable parts. Do not attempt to replace or repair any parts (including the batteries–Model A and Model M* only). Any service should be done by a WHILL-authorized service representative.

Our WHILL warehouse stocks finished goods and spare parts. All parts ship next day upon receipt of order.

To clean your WHILL Personal EV, wipe with a wet cloth or rag.  Only use water, and scrub vigorously to remove scuffs/stains from the plastic covers.

*Please note: As of March 1, 2019, Model M sales have been discontinued.

Replacing Tires:

  • Tires should only be replaced by a WHILL-authorized service representative.
  • Check tires regularly for signs of wear as directed below and contact WHILL Customer Support for assistance.
  • Tire replacement intervals will vary depending on the frequency and conditions of use.
  • Tires should not produce unusual noise or vibration when they rotate.
  • Check the rear tires for signs of wear or damage. Rear tires should have no visible deformation or flat spots.
  • Check the omni-wheels for signs of wear or damage. The rubber thickness on the rollers should not be less than 3mm

A gravel got caught in the front wheel (Omni wheel) on the WHILL Powerchair.

Normally, it will come off naturally if you are driving.

If you can see something caught on the outside of the front wheel (Omni wheel), you can try taking it out by yourself. However, do not use force or damage the inner mechanism.

If it does not improve, please contact us.

How do I unlock WHILL Model C2 if I lose smart key?

It can be unlocked with the app.

Can the seat cushions be washed in WHILL Powerchairs?

Yes, it can be washed.
You can remove the cover to wash, but hand wash for cushion body.

Is it possible to adjust the hardness when raising and lowering the foot support in WHILL Powerchairs?

It can be possible to adjust it.
Please contact us.

Can only one tire be replaced in the WHILL Powerchairs?

If you have been using it for a while, we will recommend to replace the both sides of the tires at the same time due to the tire wearing. 

Error code list for WHILL Model C2

If something went wrong with the unit, an error will be displayed on the controller. The lists below give a quick guidance of the error codes.

  • For detials, please refer to the attached files.
  • If you see an error that is not on the list and the solution does not resolve the issue, please contact your dealer or WHILL.

Error Code List Here

 

I can't find WHILL app on iPad App store.

The search range may be "iPad only".
Change the search range to "iPhone only" and try again.

Please change to Filter → Support → "iPhone only" displayed in the upper left of the App store.
If you search for "WHILL" again, the app will be displayed.

When I operate WHILL Model C2 with the controller on the device, it can reach to the highest speed, but while I move it with the controller on the app (on the smartphone screen), it can't reach to the highest speed. Is it broken?

From the viewpoint of safety, all controls on the app (operations on the smartphone screen) are set to 2km / h regardless of the speed setting and mode.

Can the app be used on devices without internet access in WHILL Powerchairs?

You can use the app without an internet connection.
However, you must be connected to the internet when you log in.

How many walking stick holders can be attached to WHILL Model C2?

Up to two can be installed.
It can be attached to either the left or right side.

The brakes are applied when the controller is released, but how long does the brakes and gears wear or consume on WHILL Powerchairs?

There is no wear or consume on the brakes and gears.
It is controlled by the motor that stops when the controller is released.

Can the device be disassembled even with the footplate adapter attached in WHILL Powerchairs?

It can be disassembled.

Is there a reclining function or tilt function in WHILL Powerchairs?

We feel sorry to say that we do not have a reclining function or tilt function.

Can I have physiotherapy such as microwave therapy while sitting on a WHILL Model C2/F?

You can, but make sure you turn off the device and remove the battery before receiving the treatment. If the device is turned on or the battery is inserted, it may cause the device to be unable to operate correctly due to electromagnetic interference or radio frequency interference.

For details, please refer to the "EMI (Electromagnetic Interference)" section of the user manual. You can reduce the influence of electromagnetic interference and radio frequency interference by putting the removed battery into aluminum cooler bag.

How much can the storage basket of WHILL Model C2 be loaded?

The load capacity is 6 kg (20 LB).
The storage basket can be used by attaching it under the seat.

If I don't use WHILL Model C2 or F for a long time, should I remove the battery from the device?

When storing for more than a month, remove the battery from the device and fully charge it before storing.
Charge the battery at least once a month to make sure the device works properly.
Also, when reusing this device that has not been used for a long time, be sure to charge the battery and check the device operates normally and safely before using it.

How long does the button battery in the smart key last in the WHILL Powerchairs?

If it is a new button battery, it will last about 1~2 years. If a low battery icon appears on the display, it means the battery of the smart key is low, please refer to the instruction manual and replace the battery.

Videos

Resources
WHILL Model F Folding Powerchair Brochure WHILL Model F Folding Powerchair Operating Guide WHILL Model F Folding Powerchair User Manual WHILL Powerchair Order Form WHILL Model F Folding Powerchair User Guide for Air Travel Standard Powerchair Solutions Chart
Popular Resources

Product Accessories

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5.0
Rated 5.0 out of 5 stars
Based on 1 review
Total 5 star reviews: 1 Total 4 star reviews: 0 Total 3 star reviews: 0 Total 2 star reviews: 0 Total 1 star reviews: 0
100%would recommend this product
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1 review
  • RW
    Rossey W.
    I recommend this product
    Rated 5 out of 5 stars
    2 weeks ago
    Using the WHILL Model F Day to Day: Here's What I Found

    My first thoughts and impressions of the Whill model F. The Whill comes in two versions. I have the short wheelbase model. Even though the brand has called this model the short wheelbase model. Overall, it is still quite long and substantially wide.

    Let’s now dive into the pros and cons of having a slightly wider wheelbase. The benefits of having a wider base is that it will be more stable. For some people, the long wheelbase could become a bit of a pain. Myself, personally, I think that the longer wheelbase looks a lot more elegant even though it is quite a long product.

    I find the joystick style is strange but yet incredibly futuristic

    So for the drive experience. I notice that as you speed up the chair gets quite loud. When driving around on outdoor surfaces you have to be very aware and conscious when driving on different angles due to the light weight of the chair.

    When I went to the mall with the WHILL it made nowhere near as much noise as when driving it outside on concrete which was interesting and made it a much nicer experience. According to research and Global reviews the WHILL is one of the most tech savvy pieces of mobility equipment on the market today. The chair comes with a lithium ion battery which is fantastic for overseas travel. The chair has the ability to climb a 5CM lip and has a tight turning radius of 76CM providing you have full lock on the joystick, also the Whill can be folded into several parts making it possible to put in the back of a hatchback…

    Was this helpful?

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Allied Medical went above and beyond to ensure my order was ready to go, within very short notice. It was a full team effort, with some members demonstrating the products and others assembling the products for me. Thank you Allied Medical!

Karen Jack

CBM-NZ

Great customer service. Quotes are sent out quickly. Great products :-). Kelly and Katrina know me well enough and don't hassle me about my lengthy trials. Tim is an amazing tech and makes really good rapport with clients.

Tess Wallis

Wheelchair & Seating Therapist

Excellent - got everything sorted with one phone call that was answered quickly and by a real person.  Much appreciated.

Donna O'Sullivan

Occupational Therapist

Very informative, helpful and speedy.

Karen Loo

Good customer service and a polite manner. Quote was received within 30mins . Great work.

Vince Headifen

Best customer service from Grant Heatherington. Thank you Team.

Chris Giles

I completed a wheelchair trail with Chris. He's easy to communicate with, quick to respond to calls and emails. He was knowledgeable about products, able to complete alterations on site, empathetic & engaging. Fantastic service.

Alex Thorpe

Occupational Therapist

Very thrilled with the service and also the prompt delivery of the item I purchased. I would highly recommend this company.

Doreen and Alec Olsen

Online Customer

Jill was fantastic with my client and her mum. She gave us good information and suggestions for moving forwards.

Lucie Hartfield

Occupational Therapist

Very quick to reply to my questions.

Diane Taylor

Online Customer

Thank you for your prompt delivery. Very satisfied with the item I ordered. 

Marj Jones

Online Customer

Great service and prompt replies from Kat to emails. Love working with the team.

Briar Day

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Went above and beyond when an item I required was not available. 

Fiona Cook
WHILL Model F Folding Standard Powerchair
WHILL

WHILL Model F Folding Standard Powerchair

$8,534.00 INC GST

The WHILL Model F is the perfect travel companion. This foldable electric wheelchair offers advanced features in a lightweight, compact design that folds in less than 3 seconds. Whether navigating airports, hallways or city streets, the Model F’s 780 mm turning radius gives you excellent manoeuvrability in tight spaces.

Weighing just 24 kg without the battery (26.7 kg with it), the Model F can be easily lifted into a vehicle by a caregiver or loved one. Its folded length of just 465 mm makes it convenient to store in compact spaces, whether at home or on the go.

The WHILL app enhances your experience by allowing remote control of your chair via Bluetooth, access to multiple drive modes, and performance monitoring. Stay in control, wherever you are.

Key Features:

Control Your WHILL with the App:
Compatible with both WHILL Model F and Model C2, the WHILL app offers added convenience:


Colour Options

The Whill Model F comes with black arm covers. You can buy additional arm color plates if desired and swap colours over easily to match your personal style.

 

Travelling with a powerchair that uses a lithium battery? Make sure you’re prepared with our essential guides:

View product

How can we help you?

0800 31 61 81

Contact Us